Contact Us

1. Phone and email

• Phone: (904) 736-2690 — concierge team, service requests, and membership questions.
• Email: bluelevelmanagement@gmail.com — general questions, documents, and follow-ups.
• Service area: Florida and surrounding areas in the Southeast United States.

2. Requesting service

The fastest way to get work scheduled is to submit a request online — it goes straight into the concierge queue with your property details attached. Use Request Service for repairs and projects, or Maintenance Request for routine and seasonal work.

3. Emergency requests

Mark the request as an emergency or call (904) 736-2690 and a concierge will triage it and dispatch an available vendor. Emergency response is best effort and depends on vendor availability. For fire, gas, medical, or any life-safety emergency, call 911 first.

4. Vendors and drivers

Licensed, insured service professionals can apply through the Vendor Application, and ToolDash delivery partners through Drive with BlueLevel. Applications are reviewed for licensing, insurance, and coverage area before approval.

5. Billing and memberships

For invoices, membership changes, cancellations, or refund questions, email bluelevelmanagement@gmail.com with your name and property address, or manage your plan from your account billing page.

6. Press and legal

Press and partnership inquiries: bluelevelmanagement@gmail.com with "Press" in the subject line. Legal notices and privacy or data requests should go to the same address, addressed to Blue Level Management LLC.

7. When to expect a reply

Calls are answered during business hours and returned the same business day when missed. Emails are typically answered within one business day. Emergency requests are triaged as they arrive.