Blue Level Legal & Policies

1. Independent Contractor Status

Vendors operate as independent contractors. Nothing in this agreement creates an employment, partnership, or joint venture relationship.

2. Qualifications & Insurance

• Maintain all licenses, permits, and registrations required for your trade and jurisdiction.
• Carry general liability insurance of at least $1,000,000 per occurrence.
• Carry workers' compensation as required by law.
• Pass HomeCare+ background and reference checks.

3. Service Standards

• Respond to assigned leads within the SLA defined in the Vendor Portal.
• Provide written estimates before performing chargeable work.
• Honor published warranties and HomeCare+ workmanship standards.
• Treat members and their property with professionalism and care.

4. Fees & Payouts

HomeCare+ retains a platform fee disclosed in the Vendor Portal. Payouts are issued on the schedule shown in your dashboard, less chargebacks and disputed amounts held in reserve.

5. Performance & Removal

Vendors with poor ratings, repeated SLA violations, or substantiated complaints may be suspended or removed at HomeCare+'s discretion.

6. Non-Circumvention

Vendors may not solicit HomeCare+ members for off-platform work for 24 months after first introduction through the platform.

7. Indemnification

Vendor indemnifies HomeCare+ against claims arising from vendor's services, employees, or negligence.