Blue Level Legal & Policies

1. Eligibility & Accounts

You must be at least 18 years old and able to enter binding contracts. You are responsible for keeping your credentials confidential and for all activity under your account.

2. Role of HomeCare+

HomeCare+ is a marketplace and concierge coordination platform. We are not the provider of the home services performed by independent vendors. Contracts for work are between you and the vendor.

3. Acceptable Use

• No fraudulent, abusive, harassing, or unlawful conduct.
• No scraping, reverse engineering, or interfering with the platform.
• No use of the platform to solicit business outside HomeCare+.

4. Payments & Memberships

Memberships renew automatically until canceled. Refunds for service work are governed by the Member Agreement and the relevant Vendor Agreement.

5. Disclaimers

The platform is provided 'as is' without warranties of any kind. HomeCare+ does not guarantee vendor results.

6. Limitation of Liability

To the maximum extent permitted by law, HomeCare+ is not liable for indirect, incidental, or consequential damages. Aggregate liability is limited to the greater of $100 or fees paid in the prior 12 months.

7. Dispute Resolution

Disputes will be resolved by binding arbitration on an individual basis, except where prohibited by law. You may opt out within 30 days of account creation by emailing legal@homecareplus.example.

8. Changes

We may update these Terms. Material changes will be announced via email or in-product notice at least 14 days before taking effect.