Member Agreement
Last updated: June 18, 2026
This Member Agreement describes the benefits, fees, and responsibilities of HomeCare+ memberships including Blue, Blue+, and Pro tiers.
1. Membership Benefits
- Concierge coordination of service requests.
- Tier-based discounts on vendor labor and select services.
- Annual home check-ins and seasonal maintenance reminders (Blue+ and above).
- Priority emergency dispatch (Pro).
2. Billing & Renewal
Memberships are billed monthly or annually and renew automatically. You may cancel anytime; cancellation takes effect at the end of the current billing period.
3. Refund Policy
Annual memberships may be refunded on a prorated basis within the first 30 days if no member benefits have been redeemed.
4. Service Requests
Quotes for vendor work are estimates. Final invoices may vary based on actual scope, parts, and conditions discovered during service.
5. Property Access
By scheduling service you authorize the assigned vendor and concierge to access the agreed work areas at the scheduled time.
6. Member Conduct
Members agree to treat vendors and concierges with respect. Abusive conduct may result in termination without refund.
7. Termination
HomeCare+ may suspend or terminate membership for non-payment, fraud, or violation of these terms.